*Snapchat Ads

Symbiosys requires access to a new Snapchat Ads account to support a Snapchat Ads integration. The ad account will be shared with a Symbiosys Snap user.

Additionally, you may choose to provide Symbiosys with read-only access to your core Snapchat ad account to unlock additional features like the Brand Opportunities Report.

Instructions

1. Log In to Snapchat Business account.

2. Click the dropdown menu on the top left of the screen.

3. Click Business Dashboard.

4. Create a New Snapchat Ads Account:

• Name it “{RETAILER} - Symbiosys”.

3. Invite Symbiosys System User to Organization and Assign Assets:

• Go to Business Settings in the top-left corner.

• Go to Members > click Invite Members.

  • In the Email input, enter system@symbiosys.ai.

  • In the Role input, select Organization Admin or Member.

    • Organization Admin permissions are required for Symbiosys to edit the pixel, which will increase reporting accuracy, but are not required to integrate.

• Assign Assets.

  • Note: if asset sharing modal doesn’t automatically appear after sending the invite, you will have to click into the member invitation and click “Assign Assets”

  • Ad Accounts:

    • Select your new or existing Symbiosys ad account.

      • Role: Account Admin

    • [Optional] Select your core ad account(s).

      • Role: Data Analyst

  • Public Profiles:

    • Select your main Profile(s):

      • Role: Admin

  • Catalogs:

    • Select your main Catalog(s):

      • Role: Catalog Admin

4. Invite Symbiosys Team to Organization and Assign Ad Account Access:

• Invite the following Symbiosys users to your Organization and assign them Account Admin permissions on the newly created Symbiosys ad account:

  • jennifer@symbiosys.ai

  • stella@symbiosys.ai

  • garrett@symbiosys.ai

  • dylan@symbiosys.ai

5. Share Core Pixel and App with Symbiosys Organization:

• Go to Business Settings > Shared > Start Sharing.

• Share your core Profile, Pixel, App and Catalog with the Symbiosys Organization.

  • Organization ID: 3c5a7432-ac4c-4c79-8c43-ddffd5861bbe

5. Share Snapchat Organization ID with Symbiosys Team:

• Go to Business Details > Organization Info.

• Copy the Organization ID and share it with your Symbiosys Sales Engineer.

6. [Optional] Share UTM Parameters with Symbiosys:

• If you expect specific UTM parameters on your ad URLs for reporting purposes, share these with your Symbiosys Sales Engineer.